DELIVERY & SHIPPING INFORMATION

We’re delighted to offer free shipping when you spend over $120 within New Zealand.

Delivery costs for orders under $120 will be calculated at check out.

For ALL Hivern gift box purchases we offer free shipping.

The Hivern gift box + personalised note card costs $20 at check out.

Gift box 1:
Hivern 500ml hand soap and 500ml hand crème giftbox + personalised note card.
$138

Gift box 2:
Hivern 300g candle and 200ml diffuser giftbox + personalised note card.
$260

Gift box 3:
Hivern 300g candle, 200ml diffuser, 500ml hand soap and 500ml hand crème.
Our deluxe Hivern gift box + personalised note card is complimentary + comes with free shipping.
$358

New Zealand Delivery Costs

Orders over $120 are eligible for free delivery.

Delivery costs for orders under $100 will be calculated at check out.

Delivery Timeframes

Shipping within New Zealand

We dispatch orders Monday to Friday.
North Island: Usually 1-2 days delivery
South Island: Allow 2-3 working days
Rural addresses: May take a little longer

You'll receive a tracking link once your order is picked up by the courier.

Deliveries take place Monday to Friday. Once the courier has picked up your order from Hivern, you'll be emailed a tracking number so that you can follow the journey of your parcel. 

All parcels are set to 'Authority to Leave' which means if you're not home at the time of delivery the courier will leave your parcel in a safe place on your property where possible. They do not require a signature. 

We can affix a ‘don’t open me until’ sticker on the shipping box free of charge. Let us know if you want this option and the date to open in the ‘delivery instructions’ section when checking out.

If you require someone to be home to receive the package, please include SIGNATURE REQUIRED in the Order Instructions section on the Checkout Order Confirmation page.  We do not charge extra cost for this
service.  If the recipient has had issues with mail being stolen, please request signature required.

If your order is particularly urgent or requires a firm delivery date, please contact us to discuss what is possible.

Couriers aren't working on weekends and public holidays so, orders received then will be picked up on the next working day.

*Delivery within New Zealand includes Whangarei, Auckland, Hamilton, Tauranga, Rotorua, Taupo, Napier, New Plymouth, Wanganui, Palmerston North, Wellington, Lower Hutt, Nelson, Christchurch, Dunedin, Queenstown, Invercargill and more!

Deliveries to The Chatham Islands and Great Barrier Island are charged additionally between $30- $60.

Please contact us to obtain a firm price.